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Our Products

  • Annual reports are a direct reflection of your company. Be sure yours say "professional" and "trustworthy." We'll deliver exactly what your business needs to make the right impression at the right time.

  • A big area calls for a big statement. And that's exactly what we deliver with every banner we print.

  • With professional design and printing, our brochures are sure to sell. From the big idea to the small details, our team has years of experience to get the job done.

  • Your business card is a direct reflection of your company. Don't settle for plain paper and dull designs when we can create cards that will leave a lasting impression.

  • Creating business forms can be a hassle—so why not let us handle it for you? We'll help you boost your brand's image with professionally designed business forms, purchase orders, invoices and more.

  • One of your most important selling tools may be a professionally printed catalog. We'll help you showcase your products in the best way possible with a high-quality catalog you'll be proud to distribute.

  • Flyers are the perfect way to grab attention and promote your brand, especially when created and produced by our professional staff.

  • Have an important event coming up? Be sure your invitations reflect that. Let us create beautiful, eye-catching invitations for your baby shower, engagement party, wedding, anniversary party and more.

  • Leave a remarkable first—and lasting—impression with professionally designed letterhead. We'll work with you to create a style that best reflects your business and brand.

  • "It's what's inside that counts" may be true—but it can't hurt to have a little outside appeal as well. Send your mail in style with professionally designed envelopes, from classic black and white to colorful designs.

  • The best manuals are easy to handle and easy to read. Let our staff help you create a manual that serves its purpose in the most professional way possible, making it one less thing you have to worry about.

  • It's time to deliver a stronger campaign. In an increasingly cluttered mailbox, standing out is more important than ever. Let us help you create one that gets noticed, read and remembered.

  • It's about more than staying in touch; it's about staying on top. With bold designs and vivid color, we'll help you create great newsletters to make an instant impression.

  • Commemorate your special event and create a keepsake with a beautiful program. From banquets and ceremonies to weddings and anniversaries, we'll create printed programs worth holding on to.

  • Put your professionalism on full display. For years, our team has helped local businesses create posters that demand a second look.

  • Claim space for your brand in every recipient's office or home. With branded gifts and giveaway items, a simple mug or hat can make a big, lasting impression.

  • Shouldn't your stationery be as unique as your business? Give your company an engaging brand identity through professionally designed letterhead, envelopes and business cards.

  • The big day calls for a big statement. And with years of experience, we can deliver that personal, meaningful style you want.

  • Have an event coming up? We're your ticket to tickets with a wide variety of styles and sizes.

  • When it's time for the big event, put your brand on center stage. Team up with us to create your trade show display, and make every second count.

Welcome to Total Graphics Management

Located in Houston, we are here to help you with your next printing project!

To place an order or get help with a new project, enter our online Customer Service Center. To download useful software and find helpful information, search our Resources & Support area. To learn more about us, browse through our Company Information section.

An easy-to-use pulldown menu, search engine, and link to our contact form appear on each page. As well, feel free to consult the site map at any time if you're having trouble locating a particular item. If there's anything we can do to improve our site, please let us know.

Enjoy your visit!

Take your project to the next level.

From business cards to banners, we're your single source provider for all printed material.

Humanizing and Personalizing Your Brand

Can we be honest here? Consumers do not trust your brand. Their natural inclination is not toward trust; it’s toward doubt, uncertainty and skepticism. In the age of faceless companies, massive scandals and overbearing advertisements, customers feel less trusting than ever. This means any message your brand sends to customers is met with immediate scrutiny.

 

So, what do you do? If customers automatically distrust a brand, how do you move past the instant response and get to the good stuff—the point when they actually listen to your pitch? The solution is simple: humanization. Since people trust other people more than they do other businesses, if you want to gain customers, you must humanize and personalize your brand. Here’s how.

 

Develop a persona.

The first step to humanizing a brand is to imagine it as an actual human. Visualize the brand as a fictional character, with a human voice, a personality and even a backstory. Who is this person? What is their name? How do they dress? What’s their favorite food? Questions like these will help you develop a genuine personality for the brand, so you recognize how it would interact with customers as a human.

 

Show real people.

Then, personalize the brand by showing the real people behind it. When customers see the business as merely a logo, they don’t feel connected to it. However, put your team members in the spotlight, and suddenly customers have a real person they can identify with. Share team member info on the website, host an employee of the month and even do “behind the scenes” takes on social media to put team members on the main stage.

 

Be transparent.

There’s just something refreshing about genuine, honest content on the Internet. Humanize the brand by opening up with it. Be transparent. Jeff Jahn, CEO of DynamiX says, “Make your secret sauce the thing you share the most because it is always what you are most passionate about.” Be transparent in how the brand communicates, what it communicates about and how it communicates with customers.

 

Tell a story.

Everyone loves a good story, including your customers. Storytelling is one of the most personal, human connections we have, so draw customers into the brand by sharing stories with them. For example, instead of simply saying when the business was founded on your website, tell a story about why the business was founded. What’s the passion behind the brand? Tell stories like these, and customers will feel more connected.

 

Share user content.

When in doubt, personalize the brand by sharing user-generated content. This humanizes the brand in two ways: (1) it flatters the user who has their content featured on your website or social media; (2) it shows other customers that you have great relationships with their peers. Ask current customers for user-generated content through email marketing, branded materials or social media, in order to humanize the brand.

 

Appreciate customers.

Ultimately, draw customers into a personal, human brand by appreciating them from the very beginning. Let your customers know how much you care about them and what their business means to you. For example, send loyal customers company swag, offer a special discount or reach out through a personalized message. Whenever you show customer appreciation, you will generate a more human and appealing brand.

 

It’s true: customers don’t trust your brand. But, there are ways you can change that! Keep these tips in mind if you want to humanize and personalize your brand, in order to better connect with customers, gain their trust and grow your business.